How is the Modest Mommy Nursing Cover different from other nursing cover brands?
How long will my order take to ship?
Do you have a catalogue available to mail?
Is your cover one-size-fits all?
Do your nursing covers have an adjustable neckline?
Returns for items purchased from a retailer other than Modestmommycover.com
How do I use my bumGenius One-Size Cloth Diapers?
How can I tell if the diaper is adjusted to fit my baby properly?
My tabs aren't as sticky as they used to be. How can I solve this problem?
Are diaper rash creams ok to use with bumGenius?
How can I prevent diaper leakage?
Is the wetness at the top edge of the diaper?
How is the Modest Mommy Nursing Cover different from other nursing cover brands on the market?
- Our nursing covers are all designer fabrics lined with a coordinating light weight fabric for added security and style. All other nursing covers on the market today are only one fabric with the edges turned under.
- Our nursing covers are all made in the USA by our very own team of professional seamstresses wheras many of the other brands are made overseas in Vietnam or China.
- With the purchase of our nursing covers we donate 20% of the profit to the Lottie Moon Foreign Missions Offering to help finance missionaries spreading the gospel around the world!
How long will my order take to ship?
It is estimated to arrive at your home in 7-10 business days!! Orders normally take 2-3 business days to process and then we ship your order via USPS First Class Mail which arrives in 5-6 business days. For an additional charge of $4.00 you can choose the USPS Priority Mail shipping that is estimated to take 2-3 days in transit. (During high volume times like Christmas the shipping could take 14 business days to receive.)
Do you have a catalogue available to mail?
Our inventory selection is currently available to view online in the Shop section of our website. A paper-bound edition of our catalogue is not yet available.
Is your cover one-size-fits all?
The covers are designed to be loose enough to allow air to circulate but large enough to keep moms from being exposed. Depending on the size of your child and whether you are nursing while seated or standing, baby's legs may not be completely covered. However, mom's torso and belly will be covered from the front and sides. We recommend trying your nursing cover on before breastfeeding. If you are not completely satisfied, you can return your unused cover for a refund. (Please see refund and exchange policy).
Do your nursing covers have an adjustable neckline?
Yes, our nursing covers have an adjustable neckline using a secure D-ring system.
What is the difference between your Chic Elite Modest Mommy Nursing Covers and your regular Modest Mommy Nursing Covers?
The Chic Elite Nursing Covers are made with two coordinating designer fabrics. The regular Modest Mommy Nursing Covers are lined with a solid coordinating light weight fabric where the Chic Elite Nursing Covers are lined with a designer coordinating patterned fabric for a little added sofistication and style!
General Return Policy
Items purchased at full price from Modestmommycover.com are returnable within 30 days of purchase as long as they are in new, unworn/unwashed condition and still have the original tags and packaging. Any damages must be reported within 30 days of purchase for a refund and/or replacement. All returned pieces will be thoroughly examined and items that do not meet our return qualifications will be sent back at the customer's cost.
Sale Item Return Policy
Items purchased on sale are not eligible for returns or exchanges.
Returns for items purchased from a retailer other than Modestmommycover.com
If you purchased your items from one of our retailers, please contact the retailer for their return policy. We cannot accept returns for items purchased through a retailer.
How many diapers do I need?
If you are using bumGenius One-Size exclusively, we recommend a minimum of 24 diapers. If you are using the All-In-Ones, we recommend approximately twelve diapers per size. This may vary based on your child's wetting habits. Remember, wash at least every other day and rotate your stash evenly.
How do I use my bumGenius One-Size Cloth Diapers?
Adjust the diaper sizing by choosing the right snap setting on the front of the diaper.
- Your diaper arrives snapped down to the "small" setting, the bottom row of snaps.
- To use the "medium" setting, unsnap the diaper and resnap on the second row of snaps.
HELPFUL HINT: For overnight use, consider stuffing with two inserts and setting the diaper to be one size larger than you would for daytime use.
Adjust the insert sizing by choosing the right snap setting on the insert.
- To use the insert as a "small", snap the insert down to the bottom snap socket. Little boys tend to do well with the folded part towards the front of the diaper while little girls may do better with it towards the back.
- To use the insert as a "medium", snap the insert down to the middle snap socket.
- To use the insert as a "large", just leave it completely unsnapped.
- Put the insert in your diaper. Hold the insert in one hand and place inside the slot (located under the protective flap). Align the front edge of the insert with the top edge of the velcro strip. Using one hand to hold the front of the insert in place, stretch the diaper and smooth the insert flat as you pull your other hand out of the diaper.
HELPFUL HINT: Many parents prefer to pre-stuff their diapers at the end of their washing routine.
Put the diaper on your baby. bumGenius One-Size Cloth Diapers go on just like a disposable diaper.
How can I tell if the diaper is adjusted to fit my baby properly?
To observe fit, pick up your baby’s legs after putting the diaper on and observe how it fits around the legs and bottom. Is it snug? If you can see “air” between the diaper and their skin, then you need to refine the fit. Trying a smaller snap setting and fasten the tabs snugly. When you child stands up, notice how the insert or soaker is positioned relative to the back elastic. If the insert or soaker is higher than the back elastic, lay your child down, release the tabs, pull the diaper slightly towards the front and refasten the tabs. If you notice that the front of the diaper is positioned low over your baby's thighs or that it is difficult to fasten the diaper around your baby's waist, try using a larger snap setting. This will increase the rise of the diaper and improve overall fit. Remember, babies change shape frequently as they grow up. You may have times when your relatively young baby is using their one-size diapers on the largest setting. The same child may be on the medium setting several months later due to increased mobility.
How do I wash my new diapers?
For bumGenius 3.0
- Wash once in cold water with no more than 1/4 (high efficiency machines) to 1/2 (top loading, regular machines) of the detergent's recommened amount per load.
- Wash once in hot (up to 120 degrees) water with no more than 1/4 (high efficiency machines) to 1/2 (top loading, regular machines) of the detergent's recommened amount per load. Optionally (and only occasionally), add 1/4 cup of bleach to this cycle.
- Add an extra rinse to remove any lingering detergent in the diapers.
Tumble dry on the warm setting.
What detergent can I use?
You should only use detergents that are free of dyes, enzymes, perfumes, whiteners and brighteners. Using detergents containing these ingredients will cause damage to your diaper including elastic failure and leaking.
What should I avoid?
Do not use extra additives in your wash (like baking soda or vinegar). These ingredients are unnecessary and will cause problems in your diapers. Do not use fabric softeners.
My tabs aren't as sticky as they used to be. How can I solve this problem?
Wash your diaper and then dry it in the dryer on warm heat. Be sure to let the diaper cool completely before using. This causes the hooks to recontract and become "sticky" again.
Are diaper rash creams ok to use with bumGenius?
Diaper rashes should be treated according to your physician's recommendations. If you need to use a rash cream, you should use a stay-dry liner or a piece of fleece between your baby's bottom and the diaper to prevent the cream from transferring onto the diapers.
How can I prevent diaper leakage?
The number one cause of leakage is a saturated diaper that just needs to be changed. Any diaper will leak once full. If your baby is having problems with leaks, check this first. 99% of the time, additional absorbency solves leakage problems. If that doesn't work, we've included some other trouble-shooting points below.
Did you prewash?
First of all, make sure that you washed everything at least once before using. There can be residue left on the fabric from the production process that can cause leakage.
Is the insert flat?
Make sure that the insert is FLAT when you put the diaper on your baby. If it is twisted or wadded up, this can cause leakage. If your baby's build causes the insert to bunch up, consider using a Hemp Diaper Doubler on top of your insert. This helps to prevent the wadding that can occur with some builds.
Is the wetness at the top edge of the diaper?
This issue has been resolved with the new bumGenius 3.0 One-Size diapers. Our unique extra layer of waterproof material across the inside front of the diaper prevents leaking at the top of the diaper. bumGenius 3.0 One-Size diapers are the first and only diapers with this innovative feature.
If you have bumGenius 2.0 One-Size diapers and the wetness is at the top edge of the diaper, make sure that the insert isn’t pushing the lining fabric up against your baby’s clothing. The insert should be placed approximately one inch below the top edge of the diaper. The top edge of the diaper should be flat against your baby with the soft fabric against your baby’s belly.
Is the wetness at the legs or the tabs?
If the diaper is leaking from the tabs or the legs, change the diaper and remove the insert. If it is saturated then your baby definitely needs a more absorbent insert or a more frequent diaper change. If the insert isn’t saturated, then the diaper may not be adjusted to fit your child properly or, if you are using a detergent that contains additives, your diapers may also have detergent buildup which can cause leakage. Do not use contoured inserts with bumGenius One-Size Cloth Diapers.
What is your guarantee?
We'll stand behind the workmanship and materials in a properly cared for product for one year from the date of purchase. Our guarantee covers snaps, lining, closures and waterproofing. It is extended to the original purchaser of the diapers only. Proof of purchase is required. Product must be sent at customer's expense to Cotton Babies for examination of workmanship and materials. Diapers must arrive unstained, clean, stink-free and dry. (NOTE: Diapers arriving in unacceptable condition will be returned.) After reviewing your diapers, we may choose any of the following at our discretion:
- Replace the diaper.
- Provide you with simple instructions for repairing the product or resolving the problem you are having with the diaper.
- THIS GUARANTEE IS VOID WHEN ANY OF THE FOLLOWING CIRCUMSTANCES APPLY:
The washing instructions have not been followed..
- The diaper has been altered.
Any of the following has been used in conjunction with the use/care of the product:
- A detergent containing additives (enzymes, brighteners, whiteners, dyes, perfumes, essential oils) or natural soap
- Fabric softeners
- Any caustic substance.
THIS GUARANTEE DOES NOT COVER:
Leaking (except as related to manufacturing defect), "stinky diapers", buildup or normal wear.
